It is a requirement when booking certain properties to pay either an Accidental Damage Deposit or an Accidental Damage Deposit Waiver. This will be made clear to you as you book.
The Accidental Damage Deposit is due with the balance of your holiday, it will be cashed on receipt and held by us to be applied against the reasonable costs of miscellaneous repairs to and/or replacement of and/or additional cleaning of furnishings, kitchen equipment, crockery, glass, keys, bedding and towels damaged or soiled otherwise than by usual wear and tear during the period of hire by you or other members of your party.
When will I receive the deposit back?
The balance of the Accidental Damage Deposit will be returned to you within 28 working days of the departure date. Where such costs exceed the Accidental Damage Deposit you will pay such excess to the owner of the property within 14 days of being notified.
What is the Accidental Damage Deposit Waiver option?
The Accidental Damage Deposit Waiver is a non-refundable payment by you to us in lieu of the Accidental Damage Deposit. Where you have agreed to pay the Accidental Damage Deposit Waiver, the Accidental Damage Deposit is not payable. The Accidental Damage Deposit Waiver covers the costs of making good any loss or damage to the property and/or its contents caused through act or omission during the period of hire by you or other members of your party up to the value of the Accidental Damage Deposit for the booked property. Where any such damage caused exceeds this amount, you agree to pay to us, acting on behalf of the property owner, upon written demand, any reasonable costs incurred in making good any such loss or damage above the predetermined amount. The Accidental Damage Deposit Waiver is not available on breaks longer than 14 nights.